Frequently Asked Questions

Yes — completely free. You never pay us anything. Search garages, compare options, send photos of your car issue and get quotes at no cost. You deal directly with the garage for the repair itself.

Look for the Verified badge. Verified garages have had their trade license and location physically checked by our team. We also show real customer reviews (marked "Verified customer" when linked to a completed job), response times, and years of experience.

Open any garage profile and tap "Request Quote", or use the main Request Quote form. Describe the issue, upload photos or a short video, and the garage will contact you by call or WhatsApp — usually within 30 minutes during working hours.

Yes, and we recommend it. Uploading photos or videos with your enquiry helps garages give you a faster and more accurate estimate — often without needing an inspection visit first.

Many do. Use the "Pickup available" filter when searching, or tick "Pickup required" on the quote form and we’ll match you with garages that collect and deliver.

Comparing is the best protection — request quotes from 2–3 garages in one minute. Every quote through the platform is tracked with a Lead ID, and garages know their reviews depend on fair pricing.

Most listed garages offer a written warranty (shown on their profile). If you have an unresolved issue, use the "Report garage" button and our team will follow up. Repeated complaints affect a garage’s ranking and verification.

We are live across Dubai — with the deepest coverage in Ras Al Khor, Al Quoz, Al Qusais, DIP and Jebel Ali — plus Abu Dhabi (Mussafah), Sharjah and the northern emirates. Coverage grows weekly.

Every enquiry gets a unique Lead ID (like UGF-2026-000123). Log in to your customer dashboard to see the live status of each enquiry — from “New” through “Quoted” to “Completed”. You’ll also get updates by your preferred contact method.

Yes — tap the heart icon on any garage profile to save it to your favourites. Favourites appear in your customer dashboard.

After your job is completed, you’ll receive a review request. You can also log in and review any garage you’ve enquired with. Reviews linked to completed jobs get the “Verified customer” badge.

Use the “Report this listing” button on the garage’s profile, or contact us with your Lead ID. Our trust & safety team investigates every report.

No. Customers contact you directly by call, WhatsApp, or the enquiry form and pay you directly. UAE Garage Finder charges garages a subscription — we never take commission from repair jobs.

Yes — every new garage gets a 14-day free trial of the Professional plan, no card required. After the trial you can continue on the Free Listing or pick a paid plan.

For now: bank transfer or a secure payment link (Visa/Mastercard). Stripe, PayTabs, Telr, Ziina and Network International checkout are coming soon. You receive a tax invoice for every payment.

Monthly plans can be cancelled anytime and stay active until the end of the billing period. Yearly plans are refundable pro-rata within the first 30 days — see the Refund Policy.

A lead is a verified customer enquiry delivered to your dashboard — with the customer’s name, phone, WhatsApp, car details, problem description and any uploaded photos/videos. Call-button and WhatsApp clicks are unlimited on all plans.

Upload your trade license and Emirates ID in the dashboard. Our team reviews documents within 2 business days and may visit the workshop. Verified garages get up to 3× more enquiries.